Tips and tricks for making your team successful with Helpful.
Helpful is a video communication app for modern teams. Teams use Helpful to stay engaged. Unlike other messaging platforms, you can send a Helpful message to anyone, even if they're not on Helpful. They'll be able to watch and reply to your video without needing to download the app.
Helpful is available to download for iOS and Android.
This is the main Helpful screen. You can see all of our Helpful conversations.
When you tap on a conversation, you can see all the messages that have been sent by swiping left or right. Threads can be with multiple people or a group, or one person.
When you press the record button, you will be taken to the record screen. This is how you send a message.
The recipient of your message will be notified with an email. When they click on the link in the email, they will be able to watch your video, as well as to reply by video. They don't need to download the app.
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No, you can send many kinds of messages with Helpful! You can:
Helpful automatically captions your video. However, you can also edit captions and the subject line. After you've recorded a video, just click on the Captions icon in the top right corner to edit the caption and subject line of your message.
Creating a group for your conversations is easy.
Pro-tip: You can also automatically create a group by sending a video to multiple people.
Enter a group and tap on tap for more at the top of the group to rename your group, add or remove people, leave group, or turn off notifications for the group.
You can connect to your existing Slack channels.
Tap on the three dots icon below a video. Scroll down to see who viewed and likes your message.
Tap on the three dots below a video. Tap the star icon to save your video, which you can access on your profile. Or tap the Share Button, and then tap More to save your video to your phone.
Tap on the three dots below a video. Tap the garbage can icon to delete your message.
Tap on the three dots below a video. Tap the Share Button to copy the URL to your video.
You can add links to your Helpful messages. After you record a video, tap the Add Link 🔗 icon, to add an external link to your message.
Ask our support team questions, tell us about a bug, request a feature, give us some love! Let us know how we can help you.